Vision and Values

Our Vision

Our Vision is to provide financial services that enhance the growth, development and prosperity of individuals and businesses in the markets we serve

• We will encourage and support economic development through active partnerships
• We will provide financial education across all age and economic boundaries
• We will work with local businesses to develop and realize financial opportunities
• To be the preferred partner for individuals and businesses seeking to achieve their financial goals.  We deliver on this commitment through knowledgeable, professional and engaged employees
• We will recognize what's best for our customer when making business decisions
• We will train our employees to add value to the customer experience
• Maintain confidenitality 

Our Values

Customer Focused – Provide exceptional personal service by listening and understanding our customers’ needs

• We will  honor our commitments to customers
• We will provide great products and service through constant innovation
• We will constantly ask for input from our customers to improve our performance and exceed expectations

Professional  – Treat our customers and employees with respect and civility to build confidence and trust in all working relationships

• Openly share all information
• Keep commitments and promises
• Be a good neighbor and reach out to the communities in which we do business to learn about their views and concerns
• Be a positive corporate citizen

Knowledged Based – Constantly learn about our business and customers to provide added value through informed and useful advice

• We will make decisions based on what is best for our customers' short and long term success
• We will be entrepreneurial, innovative and a value added resource for our customers

Engaged – Balance employee and company interests through a loyal, committed and passionate workforce

• Help others at Androscoggin Bank to grow, develop and be their best
• Cooperate and collaborate with co-workers
• Give honest and open feedback
• We will listen patiently and with empathy
• As individuals, we enhance our own value through constant learning and improvement
• Provide everyone with the responsibility, freedom and skills to make real contributions to the success of the company and its customers

Solutions Oriented – Deliver timely and responsive solutions

• We will strive for excellence in providing solutions
• We will take prudent and decisive action on behalf of our customers
• Individuals and teams take initiative to get things done.  We share our experiences - both good and bad - with people throughout the company so we can learn together