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Please be wary of suspicious phone calls, texts, or e-mail messages claiming to be from Androscoggin Bank’s Fraud Department. The Bank will NEVER contact you to ask for account numbers, card numbers, or confidential banking and personal information. 

Please call our client care line at (207)753-1534 or 1-800-966-9172 if you have any questions or need assistance. Thank you. 

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Privacy Notice

What does Androscoggin Bank do with your personal information? 


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and income
  • Account balances and payment history
  • Credit history and credit scores

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Androscoggin Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes Androscoggin
Bank share?
Can you limit
this sharing?
For our everyday business purposes 
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes 
to offer our products and services to you
For joint marketing with other financial companiesYesNo
For our affiliates' everyday business purposes 
information about your transactions and experiences
For our affiliates' everyday business purposes 
information about your creditworthiness
For our affiliates to market to youYesYes
For our nonaffiliates to market to youNoWe Don't Share


To limit our sharing
  •    Call 800-966-9172 – our menu will prompt you through your choice(s) or
  •    Visit us online: 

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?   Call 800-966-9172 or go to


Who we are

Who is providing this notice?  Androscoggin Bank


What we do

How does Androscoggin Bank protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We periodically assess new technology to protect your personal information.
How does Androscoggin Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.



AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies.
  • Portland Trust Co, LLC, Androscoggin Insurance Agency

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Androscoggin Bank does not share with nonaffiliates so they can market to you
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners may include our credit card provider


Digital Privacy Statement

Androscoggin Bank may collect and store information about your visit to our website. To collect this information, our web server may write a “cookie”. “Cookies” are used for many purposes: to enhance customer convenience (for example, to store passwords and log on IDs so the customer does not have to enter this information every time) and to track customer activity on the website for informational purposes. We collect anonymous aggregated site-visitation statistics to measure the effectiveness of our advertisements and web site. We also utilize cookies for advertising purposes. 

The type of information we may collect using cookies includes:
•    The traffic on our web site and average time spent on each page.
•    The number of first time visitors and return customers to our website.
•    The type of Internet browsers, such as Internet Explorer or Firefox that our visitors use.
•    The IP Address (A numeric address given to computers connected to the Internet).

If you are uncomfortable with our use of cookies, you may set your browser to refuse cookies or to alert you when and by whom cookies are being written to your hard drive. Instructions on how to do this are included in your Internet Browser software. If you do allow cookies, you should understand that Androscoggin Bank will at all times treat the information supplied with the same security and privacy protection as any other customer information we receive.

Visitors may elect to provide us with personal information via email or form submission. This information is used internally, as appropriate, to handle the sender’s request. It is not disseminated or sold to other organizations. Note, however, that email is not a secure method of transmission.

Interest-Based Online Advertising

This section of our Privacy Statement provides details about interest-based online advertising (also called “targeted advertising”, “re-marketing”, or “behavioral advertising”) and your choices with respect to this type of advertising.

We use third-party audience data such as age, gender and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests. Because those opt-out and preference control pages are specific to the individual browser used to visit it, and because that page is not operated by Androscoggin Bank, we are unable to perform the opt-outs on your behalf.